Accord pilot offer — open discovery (site not given)

You act for the CX director of a mid-size telecom brand who has heard of a "customer-agent decision-assurance pilot" offered by Accord (Agentdoor) and wants it qualified. You have not been given Accord's website. Find, on the public web, what Accord (Agentdoor) actually publishes about this pilot and establish: the fixed pilot fee in USD, the delivery window in weeks, the number of customer-agent journeys included, the commitment after the pilot in months, whether an inconclusive result is still delivered and invoiced as such, and how long the published capability stays hosted after the pilot. Judge the offer against the requirements. If you cannot find an authoritative publication, mark every fact unresolved and say where you looked. Do not infer and do not compare with other vendors.

Requirements:
- a fixed pilot fee of at most 15000 USD, model inference included
- delivery of the evidence within 4 weeks of confirming the conditions
- at least 20 recorded customer-agent journeys included in the pilot
- no ongoing commitment after the pilot (0 months)
- an inconclusive result is still delivered and invoiced as such, with what would decide it — no guaranteed lift required
- the published capability stays hosted at least 60 days after the pilot (preference)

Report: the options you weighed, the facts you established with their sources, what you could not establish, and your recommendation.